Google Play Store Developer Verified
Privacy Policy
Venkateshwara Housing | Effective Date: September 2, 2026
Executive Summary: Venkateshwara Housing respects your privacy and is dedicated to keeping your personal and operational business data safe. We collect data exclusively to provide our housing services, site management, and mobile application features. We NEVER sell, share, or monetize user data.
1. Introduction
Welcome to Venkateshwara Housing ("we", "our", or "us"). This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you use our mobile application and related website services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.
2. Information We Collect
We may collect information about you in a variety of ways when you interact with our application:
- Personal Identification Data: Full Name, Email Address, Phone Number, Mailing Address, and User Designation.
- Real Estate & Inquiry Data: Property preferences, project visit notes, customer leads, site visit records, quotation requests, and payment receipts.
- Technical & System Information: Device model, operating system version, IP address, unique device identifiers, Firebase notification tokens, and crash reporting logs.
3. Android Permissions & Detailed Justification
In accordance with Google Play Store policies, below is the comprehensive list of device permissions requested by our mobile application and the exact operational reason for each:
- 📍 Precise & Coarse Location (`ACCESS_FINE_LOCATION`, `ACCESS_BACKGROUND_LOCATION`):
Purpose: Enables geo-location tagging during employee check-ins and triggers automated location reminders when arriving near property site visit locations.
- 📞 Contact List Access (`READ_CONTACTS`):
Purpose: Allows users to select customer phone numbers directly from their device address book when creating property inquiry leads.
- 📲 Call Log Details (`READ_CALL_LOG`):
Purpose: Enables automatic logging of client call records so sales representatives can quickly record follow-up notes and inquiry outcomes.
- 📷 Camera & Gallery Access (`CAMERA`, `READ_MEDIA_IMAGES`):
Purpose: Used to take attendance check-in photos, record property site progress images, and upload receipt/invoice attachments.
- 📁 File Storage & Documents (`READ_EXTERNAL_STORAGE`):
Purpose: Allows downloading, opening, and saving property brochures, PDF vouchers, and payment invoices locally.
- 🔔 Push Notifications (`POST_NOTIFICATIONS`):
Purpose: Delivers real-time task alerts, client follow-up reminders, and project status updates.
4. How We Use Your Information
We process your information for legitimate business operational purposes, including to:
- Create and manage user accounts and property project profiles.
- Process property inquiries, quotations, site visits, and payment receipts.
- Send automated SMS, Push, or Email reminders for scheduled meetings and tasks.
- Maintain system security, prevent fraud, and troubleshoot technical issues.
5. Data Security & Storage
We implement administrative, technical, and physical security measures to protect your personal data:
- All data transmissions between the application and our servers are encrypted using 256-bit SSL/TLS protocols.
- Data is stored in secure cloud database servers with strict access controls and regular automated backups.
- We do NOT sell, rent, trade, or lease personal or business data to advertisers or third-party brokers.
6. Data Retention & Account Deletion (Google Play Compliance)
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
Account & Data Deletion Request Procedure:
You have the right to request permanent deletion of your account and all stored records at any time. You can initiate account deletion inside the application under Settings > Account > Delete Account, or by emailing your request to info@venkateshwarahousing.com.
Upon receiving your request, all personal details, uploaded media, and activity logs will be permanently erased from our active databases within 30 days.
7. Third-Party Service Providers
We may share essential information with trusted third-party service infrastructure strictly required to operate the app (such as Google Firebase for Push Notifications and Cloud Storage infrastructure). These third parties are bound by confidentiality obligations and are prohibited from using your data for any other purpose.
8. Children's Privacy
Our application is intended strictly for adults aged 18 and older. We do not knowingly solicit or collect personal information from children under 13 or 16.
9. Contact Us
For any questions, concerns, or data protection requests regarding this Privacy Policy, please reach out to us at:
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